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Order are confirmed as soon as we received advance of the total value of product.

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All the items are delivered through our logistics partner couriers.

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There might be variations in color, however every attempt would be made to deliver the same product.

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We have business co-librations with the courier companies to ensure the timely and economic delivery of the products we sent to our customers, however there are no charges applied for the deliveries inside india. Delivery charges for the other countries are on a flat basis depending on the number of products selected for the delivery. The base price for the delivery is Rs. 800 and after that on every product it adds a sum of Rs 400 to overall shipping charges.

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We take stringent measures to ensure that the items deliver to you are in perfect condition. However, there is remote possibility that the item may be damaged during transit or that a wrong item is deliver to you. In such cases when your ordered item is damaged during transit or wrong item is deliver to you, we will replace the item at no extra cost, provided that the request for replacement/return of item is made by you in 24 hours from the receipt of the package.

Such request is to be made by getting in touch with customer care by sending e-mail at-mahesh_pareek33@yahoo.com and giving the reference of your order no, product details and price. On receipt of your parcel back to us we will send you the same item with time taken refer to stock in ready or not at our cost provided that our products was damaged in transit or a wrong item is delivered to you. As far as our outfits which are altered as per your specifications/alterations. You should appreciate that each outfit ordered online is individually altered as per your body shape and size and made to fit perfectly in accordance to measurement provided. Also as far as our outfits ,which are not altered , you should kindly bear in mind that relatively, fashion is an evolution.

We shall not be able to accept back your ordered dresses or sarees. Therefore kindly be informed that indianfashionsaree.com will not be able to refund any online sales or exchange of your order items at www.sattvasarees.com except in case if your order is damaged during transit or that a wrong item is delivered to you. We respect customers ability to support www.sattvasarees.com“no return no exchange” policy. To help us deliver the very best and latest Indian fashion & Ethnic Products. www.sattvasarees.com firmly believes that all the customers who order online are aware that the colors seen on the monitor will be slightly different as compared to the color of actual outfit or any item ordered and that the body measurements supplied by you for alterations will be correct.

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Yes there may be Import Duty / Vat / Custom Tax and must be paid directly by you. As these are not in our control and not even included in ordering process, your government may charge you there on receiving goods.

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